Academy News

Tour Guiding Seminar 3rd to 5th February 2012 in Bremen, Germany

Tour guides, coach drivers, sales and service personnel are all important channels of communication, service touch-points and points of interaction in the coach holiday sector. These people, their...

New programme of RDA Academy Seminars

One of the major benefits of RDA membership is the annual programme of RDA Academy Seminars oriented to current RDA members’ needs. The seminars are geared to coach tourism operators, suppliers,...

Profits in the Coach Rentals Sector

Money may be made in the coach rentals sector. A pre-condition for this is a detailed calculation. This is the very basis of good and successful earnings.This one-day seminar shows – in a detailed...

Emergency Management

The Emergency Management Seminar illustrates – in a compact and understandable manner – how to avoid risks, how you can prepare for eventual emergency situations and what has to be done both during...

Innovations Seminar: Complaints Management

Many companies often react to either justified or unjustified client criticism and / or customer complaints in a rather defensive manner. Employees often view complaints as a personal attack upon...

RDA Partner Seminars 4th and 5th May 2011 in Cologne

You are a tourism supplier and would like to work with coach and group tourism companies or optimize your previous co-operation?

Another successful tour guiding seminar and examination in Bremen

30 participants attended this year’s RDA Academy ‘Qualified Tour Guiding’ seminar from 4th to 6th February 2011 in the Hanseatic city of Bremen. The seminar was presented by RDA legal consultant,...

24th RDA Snow Seminar 2011 in Imst, Tyrol, Austria

‘How do I convince my customers that Coach Holiday Travel is Cool?’The 24th RDA Snow Seminar will focus on how targeted price and quality-management may be employed as a model for successful...

Tour Guiding Seminar 4th to 6th February 2011 in Bremen, Germany

Tour guides, coach drivers, sales and service personnel are all important channels of communication, service touch-points and points of interaction in the coach holiday sector. These people, their...